VOGTIME.FR GENERAL SALES CONDITIONS
VOGTIMEIs a trademark of the company COMPANY WATCH, licensed dealer for all trademarks on the Website www.vogtime.fr.
The list of products and brands offered in the context of distance selling is available on the websitewww.vogtime.fr.
Trademarks that have not given their agreement in the context of distance selling are present only as a presentation and promotion of their products.
The present General Terms and Conditions of Sale (CGV) define the conditions applicable to sales between, on the one hand, persons wishing to make a purchase via the Website of VOGTIME www.vogtime.fr, hereinafter referred to " The Customer " And on the other hand " VOGTIME » COMPANY WATCH, a limited liability company limited to the capital of 8000 euros, whose head office is located 122, rue d' Antibes-06400 Cannes, France and registered at the RCS of Cannes under number 453 913 097 represented by its leader, in exercise, Mr Sylvain CHEMOUNY, remaining in Cannes (06). Intra-Community VAT number: FR 50453913097.
The Customer and VOGTIMEHereinafter referred to as " The Parties ".
These conditions apply exclusively to non-commercial natural persons.
The acquisition of a property by this Site implies an unconditional acceptance of the General Terms and Conditions of Sale.
1.1 The shipment of packages is made in metropolitan France.
1.2 The order established by the customer consists of products forming part of the online catalog established by VOGTIME.
1.3 The order can only be registered on the Site if the user has clearly identified. For this purpose, the Customer is invited to identify himself by indicating his name, first name, valid e-mail address, mailing address, telephone number and date of birth.VOGTIMEReserves the right to cancel a customer order which presents a negative assessment of its payment security provider or which would present to its eyes any form of risk.
1.4 Any order implies acceptance of the prices and description of the products available for sale.
1.5 The orders are payable only in euros TTC, all taxes included.
1.6 VOGTIMEUndertakes to honour orders received within the limit of available stocks of products.
1.7 The dates of the balances indicated on the Site are the dates in force in the region where the head office of the company is located.
1.8 The Customer settling his order by bank transfer is asked to warnVOGTIMEThe payment of his order by email to the following address:firstname.lastname@example.org.The order will be shipped upon receipt of the transfer and if the item is still available.
1.9 The engraved products are neither taken over nor exchanged. The products to be engraved leave from our offices every Monday and are returned 4 days after their shipment.VOGTIMEAgrees to return the product to the customer upon receipt of the product.
2.1 By validating its order onVOGTIME, the Customer acknowledges having first read and accepted without reservation the present General Conditions of Sale on the date of its order.
2.2 Unless proven otherwise, the data recorded by the vendor is evidence of all transactions.
3.1 The offers of products and prices of the seller are valid as long as they are visible on the Site, within the limit of available stocks. The stock is updated at least 1 times a day from Monday to Saturday.
3.2 For products not available, offersVOGTIMEAre valid subject to availability from suppliers.
3.3 In the event of an unavailability of a product after placing the Customer's order,VOGTIMEWill inform the Customer by email as soon as possible. The Customer's order will be cancelled or modified if the Customer wishes.
3.4 The availability information provided at the time of the order is given for information only because the products are reserved only after payment of the order. Orders waiting to be paid late after recording the order can thus see the inventory of the ordered product (s) modified or zero. In case of stock breakdown,VOGTIMEAgrees to contact the supplier to know the delivery time of the ordered product and will inform the Customer immediately.
4.1 VOGTIME Offers to the customer the costs of delivery to metropolitan France for any order of a minimum amount of € 50. Delivery charges will be applied for delivery outside France, regardless of the amount of the order.
4.2The products are delivered to the delivery address indicated by the Customer during the ordering process. The deadlines indicated are normal average times and correspond to processing and delivery times. 72 hours delay, working days.
Attention, due to the disturbances related to the current health context (COVID-19 coronavirus) in France, the usual delivery period can be extended despite our will (suppliers, carriers ...).
We do our best to keep you informed, however, thank you for taking this into account when making your order.
Since the processing of payment by bank transfer is longer, it is necessary to consider between 2 and 7 additional days to the initial delivery time.
4.2-bis In case of payment in 2, 3 or 4 times without charge via our partner SOFINCO, the validation of your financing file by our partner SOFINCO can take up to 48 hours. In this case, the delivery time runs from the final acceptance of the file and not from the order date.
4.2-ter In case of payment in several times without charge via our partner Alma, the delivery time runs from the final acceptance of the file and not from the order date.
4.3VOGTIME or its transport providers cannot be held responsible for a delay in delivery or a non-delivery in the event that the Customer has not indicated a complete and correct delivery address. The return of a parcel which could not be delivered by a lack of information in the delivery address will be charged € 8.50 TTC.
4.4In case of deliverables on different dates given their availability, the delivery time is based on the longest time limit. However, VOGTIME reserves the right to split the deliveries. Participation in processing and shipping costs will be charged only for one shipment.
4.5VOGTIME cannot be held responsible for the consequences of a delay in routing.
4.6During the delivery of the order, the Customer must verify its contents in the presence of the carrier and undertakes, in the event of apparent non-compliance thereof, to issue reservations with the carrier and to notify it by e-mail to the address: email@example.com, within 24 hours of the carrier's passage. Attention, the complaint is admissible only if it is mentioned in writing when the package is received.
4.7When the carrier's agent or trader presents a damaged package, the Customer must be in a position to refuse it.
4.8If your package cannot be delivered at home, the carrier reserves the right to place your package in the relay point closest to your home. VOGTIME cannot be held responsible for this relaying point.
ARTICLE 5-SALE PRICE, PAYMENT METHOD
5.1 Prices are quoted in euros TTC, VAT included at the rate in effect of 20 % excluding participation in processing and shipping costs.
5.2 VOGTIMEReserves the right to change the price of the articles at any time, without any information.
5.3 Any items and fees will be invoiced on the basis of the rates in effect at the time of registration of the order.
5.4 Property reservation clause: products remain the property of VOGTIMEUntil the full amount is cashed.
5.5 Unless stated otherwise, reduction coupons are not cumulative between them.
5.6 The regulations for online articles are:
- Either by credit card. The accepted credit cards are: Carte Bleue, Visa, Eurocard Mastercard, American Express.
- Either by PayPal.
- Either by bank transfer. The transfer must be sent to VOGTIMEWithin 5 working days. Otherwise, the availability indicated at the time of the order will no longer be guaranteed, VOGTIMENotify the Customer of the new delivery time if necessary.
Bank name: Société Marseillaise de Crédit
IBAN Code: FR76 3007 7041 9517 5095 0020 082
BIC/SWIFT code: SMCTFR2A
- Either in 3x or 4x without charge by credit card, via our partner Alma
- Minimum Amount 150 € TTC
- Maximum amount 4000 € TTC
Legal notices for ALMA payments
If you pay your order in several times via our ALMA partner, you accept the Alma client general conditions, and The Alma special conditions for Vogtime Company Watch customers.
- Either in 2x, 3x or 4x without charge by credit card, via our partner SOFINCO.
- Minimum amount for SOFINCO payment: 200 € TTC
- Maximum amount for SOFINCO payment: 2000 € TTC per transaction
Payment in 2, 3 or 4 times without charge by credit card is a payment solution that allows you to scale the payment of your order in 2, 3 or 4 deadlines debited on the account associated with your credit card.
Example of payment in 3 installments free of charge: for a purchase of € 600, you pay 3 installments of € 200. Amount of financing: 600 €. Fees: 0 €. Total amount due: 600 €. Maximum duration of the financing 3 months.
Example of payment in 4 installments free of charge: for a purchase of € 800, you pay 4 installments of € 200. Amount of financing: 800 €. Fees: 0 €. Total amount due: 800 €. Maximum duration of the financing: 3 months.
TERMS OF ACCEPTANCE SOFINCO
Only valid for all orders with a minimum amount of 200 € TTC and maximum of 2000 € TTC.
Offer reserved for natural persons over the age of majority who hold a bank card valid for at least 3 months after the date of conclusion of the installment payment contract and whose uses are not subject to a systematic authorization request (in particular Visa Electron and Maestro cards).
Credit solution accessory to a sale reserved for individuals, subject to acceptance by the lender Sofinco, brand of CA Consumer Finance - SA with a capital of 554 482 422 € - Registered office 1, rue Victor Basch - CS 70001 - 91068 MASSY Cedex - 542 097 522 RCS Évry, registered at ORIAS under N ° 07 008 079 (searchable on www.orias.fr )
You benefit from the legal withdrawal period of 14 days from the date of acceptance of the installment payment contract.
5.7 VOGTIMEmakes every effort to ensure the confidentiality and security of data transmitted over the internet. The transaction is completed and secured by the solution PayZen. The Website uses a secure payment module type SSL (Secure Socket Layer) with 3D Secure protocol. All data exchanged on the web is encrypted. The payment is completely secure.
ARTICLE 6 - SATISFIED OR REFUNDED
6.1 Ordering error :
In case of an error of model or article during the preparation of the order,VOGTIMECommitment exchange project. The cost of return and re shipment will be borne by Vogtime.
6.2 Customer returns:
Customers have a legal return period of 14 full days, calculated from the date of receipt of the goods.
For orders settled through our Alma partner (multiple payments), the amount returned to the customer shall be the amount paid less the transaction fee charged by Alma to the vogtime merchant.
The cost of return shall be borne by the customer, provided that Vogtime Meet the customer's initial order.
After receiving the package, VogtimeDetermine whether the item is intact.
If the returned product is obviously worn, damaged, worn, damaged or the packaging is damaged or deteriorated, so that the product is not suitable for resale, the return is not accepted.
If the return is rejectedVogtime, the project will be returned to the customer at a cost ofVogtimeThe customer shall not claim a refund or any compensation.
The customer has 14 days to return the goods from the date of receipt and ask for possible exchange. The procedure to follow is return.
After receiving the package,VogtimeDetermine whether the item is intact.
If the returned products are obviously worn, damaged, worn, damaged or the packaging is damaged or deteriorated, making the Products unfit for resale, no claim will be accepted.
(b) If the application is refused by -Vogtime, the project will be returned to the customer at a cost ofVogtimeThe customer shall not claim a refund or any compensation.
After confirmation, the customer can place a new order.
IfVogtimeThe product refund will be deposited into the customer's bank account by credit within 14 days from the date of receiving the refund notice.VogtimeHowever, repayment can be postponed until the property is recovered.VogtimeThen undertake to repay all payments made under the order in full.
If multiple payments are made through Alma, vogtime will refund the amount paid by the customer, minus the transaction fee charged by Alma to vogtime.
Carved items are not accepted or exchanged.
Article 7 - warranties
7.1 VogtimeDuring the 2-year statutory compliance warranty and manufacturer's warranty period, jointly undertake with each manufacturer to repair or replace any items with potential defects or quality problems during the normal use of the product. In order to obtain the best treatment, vas must be informed of any return requestVogtimeEmail to:firstname.lastname@example.org.
The return fee shall be borne by the customer within 14 days after receiving the order. The freight shall be borne by the following personnel:Vogtime.
Since any return from the customer will incur external postage, these fees cannot be charged by the customerVogtime.
Any warranty return must be accompanied by a copy of the warranty certificate and the purchase invoice in the customer's account.
7.2 Generally speaking, the warranty covers manufacturing defects occurring in the normal use of the product. Therefore, this does not include:
- Replace consumables (batteries, bracelets, etc.),
- Damage caused by abnormal or unqualified use of products. In this regard, please carefully read the operating instructions (sealing grade) attached to the product,
- Damage caused by external causes of the product (accident, impact, etc.).
7.3 The intervention of an unauthorized repairer cancels the warranty.
7.4 It should be noted that the duration of the manufacturer's warranty may vary depending on the brands. The extent of a product's warranty is detailed in the warranty certificate accompanying each product.
7.5 VOGTIMEcan not be held responsible in case of refusal of the manufacturer to carry out a warranty repair for the reasons set out above. In this case, the manufacturer will draw up a quotation thatVOGTIMEwill communicate to the Customer.
ARTICLE 8 - LIABILITY
8.1 The products offered comply with current French legislation. The responsibility ofVOGTIMEcan not be held liable in case of non-compliance with the legislation of the country where the products are delivered. It is the Customer's responsibility to check with the local authorities the possibilities of importing or using the products or services that the Customer plans to order.
8.2 The photos are provided for illustration purposes only.VOGTIMEtherefore invites the Customer to refer to the description of each product to know the precise characteristics. In the event of a manifest error between the characteristics of the product and its representation and/or the conditions of sale,VOGTIMEcannot be held liable.
8.3 In case of hypertext links pointing to other sites from the Site ofVOGTIME, the latter will not be responsible for the content of the information provided on these sites after activation of these links.
8.4 In case of professional purchases,VOGTIMEwill not incur any liability for any indirect damages as a result hereof, loss of business, loss of profit, loss of opportunity, damage or expenses.
8.5 VOGTIMEmay exonerate itself from all or part of its responsibility by providing proof that the non-performance or improper performance of the contract is attributable, either to the Customer, or to the unpredictable and insurmountable fact of a third party to the contract, or to a case of force majeure.
ARTICLE 10 - APPLICABLE LAW / DISPUTES
10.1 This contract is written in French.
10.2 This contract is subject to French law. In the event of a dispute, the Cannes court will have sole jurisdiction.
ARTICLE 11 - COMMENT, CRITICISM, COMMUNICATION
11.1 All reviews submitted by the Customer are monitored and moderated by the marketing team. As soon as the comments violate the law and ethics (abusive advertising, defamatory remarks, insults, comments out of context...)VOGTIMEreserves the right to refuse or modify the relevant notice.
ARTICLE 12 - ORDERING A PRODUCT FOR USE OUTSIDE FRANCE
12.1 The Customer must take into account that, in the context of the relocation of an order or a product to a country other than metropolitan France, he remains the importer (or the intra-Community purchaser) of the product(s) concerned. Any customs duties, local taxes, import duties, or state taxes that may be charged are his responsibility. The Client must inform the local authorities of his residence about the entry conditions of products ordered and must make any corresponding declaration and / or payment to the competent bodies of the country concerned.
12.2 The Customer must check with the local authorities the possibilities of importing or using the products or services he plans to ship. The Customer must also ensure that the technical specifications specific to the manufacturer comply with the legislation of the country concerned. If the Customer does not comply with the legislation of the country where he introduced the products, we will not be held responsible for it.
ARTICLE 13 - THE ORDER HAS BEEN PAID WITH A GIFT CARD
13.1 Gift Cards cannot be exchanged, refunded, credited to a card or bank account, or discounted. They are not convertible into currency and will in no case give rise to the refund, byVOGTIME, a difference in value between the price of the goods or services purchased and the amount charged on the Gift Cards. The products and/or services purchased are payable in cash.
ARTICLE 14 - LEGAL INFORMATION
14.1 The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing of orders, the preparation of invoices.
14.2 The lack of information leads to the non-validation of the order. In accordance with the law "Informatique et Libertés", the processing of personal information relating to customers has been the subject of a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL) under the registration number : 1931657.
14.3 The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise withVOGTIME.
To assert this right, the customer may :
- or make the request by e-mail to the address email@example.com
- or make the request by simple mail addressed to this postal address :
122 rue d'Antibes
14.4 Depending on the choices made during the creation or consultation of their Accounts, Customers will be likely to choose whether they wish to receive offers from VOGTIME, or be informed of particular operations via email. If a Customer no longer wishes to receive these offers, he may at any time make a request by clicking on an electronic link available on the emails for this purpose, or by modifying his account directly on the Websitewww.vogtime.fr.
14.5 In addition,VOGTIMEundertakes not to communicate, free of charge or with consideration, the contact details of its customers to a third party.
ARTICLE 15 - COOKIES
sitewww.vogtime.frdoes not use advertising cookies that require prior information and consent from the Customer. The only cookies set byVOGTIMEare cookies strictly limited to the use and provision of the Site and relating in particular to the creation of the basket during the Ordering process or when the Customer logs in through his Credentials to his Account.
ARTICLE 16 - INTELLECTUAL PROPERTY
16.1 The content of the Site and in particular the articles, brands, logos or images are the property ofVOGTIMEor their holders and are the subject of an authorization for use for the benefit ofVOGTIME.
16.2 It is forbidden to use, distribute, copy, reproduce, modify, distort or transmit the Site or elements of the Site such as text, images, sounds or trademarks and logos without the prior written permission ofVOGTIMEor rights holders.
Likewise, are strictly prohibited, without the prior express written consent ofVOGTIME :
- The creation of hypertext links to any of the pages or any of the elements composing the Site,
- Any use not in accordance with this license to use the Site and in particular, use of any of the elements composing it (presented articles, descriptions, prices, data, software, graphics, images, text, photographs, tools ...) for sale or any other use directly or indirectly commercial.
ARTICLE 17 - ASSISTANCE AND COMPLAINTS
17.1 For any questions relating to the Site, the products sold byVOGTIMEand for any complaint relating to an order, the Customer is invited to contactVOGTIMEby email to the following address : firstname.lastname@example.org with its order number when an order is confirmed,VOGTIMEwill endeavor to respond to the Customer within a reasonable time upon receipt of the request.VOGTIMEundertakes to comply with all the measures taken by the law n ° 2014-244 known as the Hamon law on consumption.
ARTICLE 18 - MODIFICATION OF THE GENERAL TERMS AND CONDITIONS OF SALE
18.1 VOGTIMEinvites users to print a copy of these General Terms and Conditions of Sale and to keep them in archives.
18.2 VOGTIMEReserves the right to modify these General Terms and Conditions of Sale at any time.
18.3 The General Conditions of Sale ofVOGTIMEAre archived as they are modified, under a version number and a date, so that the General Terms of Sale applicable at the time of the consultation of the Site can be reliably identified www.vogtime.frAnd/or any purchase that would have been made by the customer.
18.4 The applicable General Conditions of Sale are those in force on the Sitewww.vogtime.fr At the time of its consultation and/or the date of registration of any order placed by the customer.
18.5 Customers who do not want contractual relations to be governed by the new version of the General Terms of Sale, will have to notify it and, as from the date on which the new version takes effect, they will therefore have to stop using the services ofVOGTIME.
18.6 In the event that any provision of these General Terms and Conditions of Sale is deemed unlawful or unenforceable by a court order, the other provisions shall remain applicable.
Version 2-Date updated: 05/03/2019